Macbook Pro screen goes black past 90 degrees

etanol22 wrote:

When I open the lid more Than 45 degrees the screen is going to black . I connect an external monitor and the laptop is ok.

actually I updated to macOS Big Sur recently .

I need your help I can’t used my laptop

https://discussions.apple.com/content/attachment/39419236-bdca-4e6f-a807-3bc747dc15b6

https://discussions.apple.com/content/attachment/cc6a4952-69df-4bf9-accf-f1554ac00267

See if you qualify Service Program—

https://www.apple.com/support/13-inch-macbook-pro-display-backlight-service/

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

Outside the USA

https://locate.apple.com/country

From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8

(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )

“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095