iphone 12 dropping calls

The network cannot be expected to overhaul the entire nation’s infrastructure overnight to accommodate apple’s newest phone.

The fact is that my old phone worked fine where I live. The new phone does not work as well. It’s as simple as that.

To elaborate a little further, I believe I have identified the problem in my case. I live in a secluded area on the fringes of my networks coverage. I rely solely on cellular data at my home due to Wifi not being available. I am more sensitive to diminished reception abilities due to these circumstances.

I presume the “millions of satisfied iPhone 12 users” you continually cite to diminish my claims all live in urban areas and/or have ready access to wifi throughout the day.

Ooooh okay, I get it now. I was bummed out, thinking my new phone sucks. But then once you explained how cell networks are like cars and bridges I understand how lucky I am to have purchased an Apple product. Thanks!

Rjconn007 wrote:

Ughh, this is another examples of the phone not working when so many others do. This IS an Apple problem.

NO, it's not. If it was, then all who have iPhone 12 on 5G would have a problem. The reality is the vast majority of people are happily using their iPhone 12 in the wild with no issues whatsoever.

I have an IPhone 12 Pro Max that drops calls and the service isn’t good. I purchase it though Verizon and this has been the worst phone I ever purchased. We notice everyone is having problems with this phone yet no one wants to take ownership to correct the problem.

I could care less how many others have the problem. I am living with the issue daily and I’ve tried everything you all and Apple have suggested. The issue remains despite not being an issue with any other version of iPhone. Apple should make this right one way or another.

If you want to ignore the full explanation I've given you several times, there's nothing more I can say to make you understand.

Your argument is the functional equivalent of stating you are returning your FM radio because you tried an AM radio and it's good enough, and if that's the case, I wish you well.

There's no need to own a surround receiver if an AM radio is all you want.

You didn't understand what I said. I never said it was ONLY Verizon. I said, in case you didn't read what I wrote that there are others reporting issues with their carrier too. But the predominant carrier mentioned here is Verizon. That doesn't mean other carriers are immune to not setting up their 5G network well. Any carrier can mess up. You keep wanting to pin the blame exclusively on Apple. That's the wrong direction. I know a LOT of people on iPhone 12 in my city, none of who seem to be having any dropped call issues. And I know people on Verizon and T-Mobile too. Someone where I live, the cell towers seem to be configured appropriately to handle 5G Service. How can Apple fix something which is not universally broken? And you keep failing to understand that Apple has nothing to do with the cellular network you pay for. You need to push your carrier in Canada to resolve this.

PS: I didn't edit your post in the real. I used the quote button (") in task bar below which starts with B I U and then changed the word from Apple to Verizon. You could do the very same with any post I write.

Sigh..........you just don't get it. We keep trying to explain this, but you are insistent it's 100% Apple and since no one on this forum works for Apple or has anything to do with Apple, no one here can do anything to help you. Take this up with Apple since you're convinced it's Apple's fault.

I'm so glad I found this forum - I was beginning to think I'm just nuts and my phone is fine. I have an iPhone 12, on Verizon, and I can barely use my phone for calls. Oddly, some days are better than others. I cannot find a pattern with the malfunction. I'm on my 4th iPhone 12 in the past 9 months. I purchased the first one. The 2nd and 3rd were replaced by Verizon, warranty claim due to dropped calls. The 4th one was replaced by Asurion, as phone #3 was damaged in an accident (my fault). All four iPhones have the same dropped calls issue. I have taken phones #1 and #2 for Genius appts, and they say the phone works fine and advise me to talk to Verizon. Verizon tells me to reset the network settings, and that should help the signal quality. I've been a Verizon customer for 17 years, but this is ridiculous. I have a phone that can't be used for calls. I'm really at wits end, I want to stay with Apple, maybe migration to AT&T is the answer ?

I’ve drop more calls on iPhone 12 in a month then in 10 years combined. I had to 2 clients hang up it’s literally costing me money. If I don’t at least 3-4 bars I’m getting hung up on 1 bar can’t call 2 bars I’m told to buy a phone works .

my iPhone 8 Plus was so much faster

I’ve had the same issue as well ! I purchased my iPhone 12 Pro Max in March of this year , it just recently started dropping calls as well , made numerous calls to my phone carrier T-mobile and the issue still keeps persisting 😤

Lobster, clearly you have no idea how mobile networks and devices interact. There are many intricacies and finger pointing. Yes this iphone 12 problem is absolutely isolated to VZ but each device supplier is required to qualify their devices to the requirements of each different operator network. There is no telling who's problem it is or a shared problem without more data. I would point out that device software (free) and hardware ($1k each) are much easier to change/update than networks ($10B+ per year investment). I study this as part of my career and don't appreciate your shoot-from-the-hip rhetoric.

Ill say this I’m done with Apple . I switched my business over and got all new iPhone 12s and it’s been a disaster. One blaming the other was the most frustrating experience I’ve been through . I lost a huge job I was waiting on because of all this . I’m so mad

Sooo I agree with you too . But I have done all but change carriers because mine is paid for by the company I work for. I had an iPhone11 and never had issues. . My husband bought this for me. And then It all started.

So what do you think I should do? I respect your opinion /experience. I don’t have the time to sit on the phone with either company. My IT dept has attempted to assist. But yet here we are !

thanks in advance

I’m going just sell my iPhones on line and get androids and at this point I don’t care if I get $200 per unit and be done with this mess as it has costed me much more money already . I’m done with apple products