Apple TV+ content keeps buffering

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Level 1

5 points

Apple TV+ content keeps buffering

We use an Apple TV unit for our multiple streaming services. Everything works great. Except for all Apple TV+ content! Buffering interrupts the show we are watching, sometimes as many as 6 or 7 times during a 1 hr program. The only solution is to restart but it is not a solution to have to do that so often. We have tried a full restart by unplugging the Apple TV unit but made no difference. We are completely up to date on software and on a fast enough connection that this does not happen on Netflix, Amazon Prime or any of the other local streaming services we use.

Any suggestions?

Posted on Dec 3, 2020 8:05 PM

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Answer 1

vazandrew

Level 8

40,468 points

Dec 4, 2020 7:59 AM in response to snapso

You will need to look into your network. Other services adapt to the connection whereas this is fixed, it is also higher quality.

Check the speedtest app to see the current internet connection being received

Make sure DNS is set to auto (settings - network)

To see a current status of the network get a report using istumbler (Mac), netstumbler (PC) or similar. Look for signal strength, noise, nearby networks

If on wifi try ethernet

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Apple TV+ content keeps buffering

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