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M1 Macbook air external display issues with usb-c

My M1 MacBook air is having issue when connecting to my 4k Asus pa279cv display over usb-c to usb-c cable directly to the usb-c DisplayPort, but it is okay when connecting to HDMI port with usb-c hub.


The monitor supports 65w and DisplayPort 1.2 and it should be fine as I tested it with with 2016 MacBook Pro 13" and 2020 Intel MacBook air.


So I start to guess it would be the m1 issue and I reserved Genius Bar to fix my computer.

However it just fine when plugin to the LG 5k Display in the apple store.


After that, I tested it again at home.

I notice that it pops up a message "Unplug the accessory using too much power to re-enable USB devices", but my monitor is charging up the Mac properly.


Lastly, I found that it is occasionally work with the usb-c to usb-c cable to the monitor.

And it could not connect again when the the Mac disconnected with the monitor.


I am frustrated with the situation, and my Mac just arrived serval days.


MacBook Air

Posted on Dec 4, 2020 7:07 AM

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Question marked as Top-ranking reply

Posted on Dec 12, 2020 1:24 AM

Exactly the same situation with you, and probably I could help you.


I just bought a brand new m1 MacBook Air and Asus PA279CV. At first, I found the same issue with you in which when I plugged in the usb-c cable to the MacBook, the monitor showed nothing, but it could charge my MacBook. Then I found that, if you shut down your MacBook, then plug in the usb-C cable, then open you MacBook, and you will find the monitor works properly (showing the visual and charging your MacBook at the same time). I don't know why it has to close the MacBook first before plugging in the cable (it is quite not convenient when you are working and want to plug in the cable to continue your job at external monitor), but it is the solution that I can find at this moment.


Hope it helps.

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66 replies

May 12, 2021 7:40 PM in response to Alfredmm1

I just picked up an ASUS PA279CV display and had similar issues connecting it to my 2020 McBook Air Intel (it did not connect to USB-C but did to HDMI). I did two things.


First, the USB spec was set at 2.0 so I changed it in System Settings > USB Setup to USB 3.1


Second, I found an ASUS support page with instructions on updating firmware for the USB C problem (https://www.asus.com/us/support/FAQ/1045839/) with a download that includes PDF instruction to firmware version V018 via USB flash drive. This article has additional instructions for M1 but, since my Air isn't an M1, I didn't complete that part. After updating the firmware it is charging and seems to be working fine.


I hope this helps.

May 13, 2021 5:45 AM in response to Alfredmm1

I just picked up an ASUS PA279CV display and had similar issues connecting it to my 2020 McBook Air (Intel) - it did not connect to USB-C but did to HDMI.


I found an ASUS support page with instructions on updating firmware for the USB C problem (https://www.asus.com/us/support/FAQ/1045839/) with a download that includes PDF instruction to update the firmware to v018 via USB flash drive. After updating the firmware it is charging and seems to be working fine.


By the way, if you want the display to run at 60Hz, keep the USB spec set to 2.0 (System Settings > USB Setup). Changing it to USB 3.1 makes the display run at 30Hz)


I hope this helps.

Jul 5, 2021 7:11 PM in response to Alfredmm1

I can't connect via Displayport to Samsung Oddessey G7. Have tried all updates. Possibly hardware issue. New Samsung Displayort cable and via Displayport to USB-type C connection. New adapter, Maxnor USB-C DisplayPort 1.4 Adapter. Very confused to why this connection isn't valid, the computer recongnizes the display but nothing displays, HDMI works fine, but Hertz is limited.


Aug 10, 2021 2:07 AM in response to sparrowhawk360

Hey guys, wanna ask when you switch the colour profile to dci-p3 on Asus PA279CV will the display become yellowish? I'm having this problem, when i switch back to sRGB mode and standard mode, it wont have the yellow tint on it.

I've updated the display firmware and also reset the monitor. Can you please help to try out on your monitor??

My setup

Macbook air m1 base model- USB C to C connected to Asus PA279CV

i've also tried USB C- HDMI. Still the same problem on DCI-p3 yellow problem

Aug 14, 2021 2:54 AM in response to Alfredmm1

MACBOOK M1 HAS BEEN AWESOME WHEN CONNECTED TO USB – C HUB


This news appeared since December on the forums of Apple users, especially those using the M1 series. With this report, the MacBook M1 encountered a very puzzling shutdown error when connected to USB Type - C Power Delivery.


What happened to the MacBook M1 and USB Type-C Power Delivery?


The initial symptom of this error is that the MacBook M1 cannot power on even though the battery is full. Besides, some users have heard sounds like clicking or typing on the keyboard. This behavior occurs when the power cable is plugged in or out, or when the MacBook M1 is in sleep mode with the hub connected.


At the time of the above incident, all MacBook users could do was just return the MacBook M1 to the company for repair or buy a new MacBook.


Apple will have a new update


[Link Edited by Moderator]


Sep 25, 2021 2:41 PM in response to Alfredmm1

I had a similar problem with a USBc-HDMI adapter attached to a TV display and my Macbook Air (M1, 2020, OS X Big Sur 11.6). As usual, the Apple support tech told me to update my OS X, which took an hour and did nothing! While waiting for the update to finish, I found the solution in https://www.lifewire.com/fix-external-display-not-detected-on-mac-5096070. In my case, it was the Retina Display True Tone setting that was clicked on. As soon as I turned that off, it allowed the OS to recognize the external display. That is a bug that Apple should know about and fix! It looks like a lot of M1 users have those knind of problems.



M1 Macbook air external display issues with usb-c

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