iPhone SE2020 not recording sound properly while recording video

No audio issues when recording voice or music memos, only appears when using either front and back camera to record video

Removed case, no effect

Tried disabling "Phone noise cancellation", no effect


Phone is less than a month old. Saw another person post about the same issue in May (https://discussions.apple.com/thread/251382395). Any suggested solutions or should I get a replacement?

iPhone SE, iOS 14

Posted on Dec 4, 2020 12:01 PM

Reply
1 reply

Dec 10, 2020 10:47 AM in response to chunmiki

Hi chunmiki,


From your post, and the mentioned link, it sounds like the sound is cutting out when recording with the front/rear cameras. Do you notice the issue with other apps that use the cameras, or does it only occur within the Camera app? If you haven't tried already, try restarting your device using these instructions: Restart your iPhone


Is the iPhone running the latest iOS 14 version? If not, let's go ahead and do that now: Update your iPhone, iPad, or iPod touch


All the best.

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iPhone SE2020 not recording sound properly while recording video

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