Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: macboyinsf
macboyinsf Author
User level: Level 2
261 points

Call Failed Issues

I'm having an issue on my iPhone 12 Pro Max, which I've had for over two weeks.  I am on iOS 14.2.


I can receive calls but when I attempt to make a call, I always get "Call Failed".  The only way to fix it is to turn off/on Airplane mode for a few seconds and have iPhone search for Verizon service again. Once that's done I'm able to make my call.


I've heard but have not confirmed, that this issue might be related to having "Wi-Fi Calling" setting turned on as the main issue causing this problem.  In my situation, call failures still occurred when "Wi-Fi Calling" setting was turned off.


At this point, I'm not sure whether this is a hardware issue, software issue, or a Verizon issue. However, it's really starting to annoy me.

Posted on Dec 4, 2020 5:31 PM

Reply

Similar questions

4 replies

Call Failed Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up