Apple Intelligence is now available on iPhone, iPad, and Mac!
📢 Newsroom Update
Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >
Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >
📢 Newsroom Update
Apple’s all-new Mac mini is more mighty, more mini, and built for Apple Intelligence. Learn more >
Apple’s all-new Mac mini is more mighty, more mini, and built for Apple Intelligence. Learn more >
My 2013 MacBook Pro is frozen during the beginning of Apple diagnostics check right after entry of internet password. There is no option shown for cancel or restart computer—only text “Starting internet recovery...” and a globe. How do I shut down safely?
MacBook Pro 13″, macOS 10.15
when you are running diagnostics or any recovery mode except an Install, your drive is not being accessed in a way that will cause any issues.
Most of recovery uses RAM disks, so that your drive is free to be repaired, if needed.
Because of what you are doing, a simple power off is OK.
Just power it down and start over.
nothing is being accessed in a way that will cause additional problems.
Okay, thanks. I thought a forced shutdown would cause harm.
How do I manually force quit Apple diagnostics check?
