Can’t open a QuickTime on my iPhone

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Level 1

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Can’t open a QuickTime on my iPhone

I recently upgrade iMovie on my iMac and created a new video. I have been creating lots of new videos and sharing to YouTube throughout the lockdown period this year so I am familiar with the process. However I have saved the movie to files and downloaded to my iPhone X via iCloud but when I open it it only plays the audio, with just the big Q on this screen. I cant import it to iMovie either and every time I try to share to YouTube directly from iMac it says share file failed- what happened? It used to be so easy? Now I have great content that I can’t share with anyone!!! I created a movie for a little girls birthday which is today so that was a waste of time! Help

iPhone X, iOS 14

Posted on Dec 5, 2020 12:32 AM

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Answer 1

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Rich839

Level 8

48,156 points

Dec 5, 2020 9:24 AM in response to 5Vann5

When you share the movie to file on your desktop, does it play audio and video there? If yes, then try sharing it to your iPhone with AirDrop. And try uploading to You Tube by dragging the video into You Tube's upload window instead of sharing directly from iMovie.

-- Rich

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Answer 2

5Vann5 Author

Level 1

8 points

Dec 5, 2020 9:43 AM in response to Rich839

Hi yes plays perfectly on desktop, and yes I can drag and drop to YouTube but just can’t open on iPhone. Gutted as was going to share with a little girl for her birthday. It seems that I have updated an app so that it doesn’t work as well as the previous version 😫

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Answer 3

5Vann5 Author

Level 1

8 points

Dec 5, 2020 9:55 AM in response to Rich839

What is gutting is that something that worked perfectly now is completely useless because of an update? im not sure apple have quite grasped the word update? I was so looking forward to the improved stability of iMovie but if you can't share the videos what s the point.

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Answer 4

Rich839

Level 8

48,156 points

Dec 5, 2020 10:36 AM in response to 5Vann5

Well, since you can share successfully to your desktop and to You Tube then iMovie did it's job. It is not likely, therefore, that the iMovie update has anything to do with your issue. As I mentioned, check with the iPhone forum and see if it is an iPhone issue.

-- Rich

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Answer 5

Rich839

Level 8

48,156 points

Dec 5, 2020 9:51 AM in response to 5Vann5

Does it not open on iPhone even when imported with AirDrop? If so, you might try posting your question on the iPhone forum as this might be an iPhone issue rather than an iMovie issue. Here's the link:

https://discussions.apple.com/community/iphone

As you say, though, updates can sometimes cause issues. See what the iPhone people say.

-- Rich

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Can’t open a QuickTime on my iPhone

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