Mac mini M1 - Diagnostic not working "An error occurred when attempting to load diagnostics"

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Mac mini M1 - Diagnostic not working "An error occurred when attempting to load diagnostics"

My M1 Mini with the latest Big Sur has restarted yesterday with a kernel panic and I want to run apple diagnostic - but whenever I'm trying I got the following message:

"An error occurred when attempting to load diagnostics. Try again by choosing "Restart to Diagnostics" from the Diagnostics Loader menu".

I tried it, but nothing happened. I removed every extra cable, etc. but I'm still unable to run diagnostics. Is there a way to "reinstall" diag, or is there anything I should try to solve this issue?

Thanks,

Laszlo

Posted on Dec 5, 2020 4:25 AM

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Answer 1

CarlAVII

Community Specialist

Dec 10, 2020 2:52 PM in response to Lastoth

Hi Laszlo,

We see that you're trying to run diagnostics on your Mac with M1 chip. Diagnostics is a great tool that allows you to check your hardware for any issues. We're glad you reached out for assistance.

Take a look at the resource below for help with running diagnostics on a Mac with the M1 chip.

Mac resources, service, and support

We hope this helps complete the request. Have a good day!

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Mac mini M1 - Diagnostic not working "An error occurred when attempting to load diagnostics"

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