Bad Charger

I recently bought a new phone from apple in May of 2020 and the charger as of today just stopped working. As soon as I plug it in, it shows that it’s charging and then 5 secs in, it just stops. Throughout the years of having apple products I’ve never seemed to have had a reliable charger. The fact that I bought this phone so recent with a brand new charger aggravates me. These products are expensive so I’m not getting my money’s worth. I want a new charger without payment of any sort. Will you send me a new one?

Posted on Dec 5, 2020 6:57 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2020 7:17 AM

This is a user helping other users with

tech questions forum, you are not addressing apple here  just  fellow users


what can happen that makes a device not charge are

  1. dirt or lint in the ios device connector this can easy be resolved by clearing it out with a match or toothpick
  2. a defect or periodic defect charger cable
  3. a defect connector in the ios device
  4. a defect ac charger


Legal - Hardware Warranties - Apple


if you wish to contact apple

Get Support (apple.com)

1 reply
Question marked as Top-ranking reply

Dec 5, 2020 7:17 AM in response to ashlynn293

This is a user helping other users with

tech questions forum, you are not addressing apple here  just  fellow users


what can happen that makes a device not charge are

  1. dirt or lint in the ios device connector this can easy be resolved by clearing it out with a match or toothpick
  2. a defect or periodic defect charger cable
  3. a defect connector in the ios device
  4. a defect ac charger


Legal - Hardware Warranties - Apple


if you wish to contact apple

Get Support (apple.com)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Bad Charger

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.