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Family Sharing with daughter's new phone

I bought my daughter a new phone, but I am unable to add her to family sharing media and purchases. She has an app subscription that I purchased for her last year, but she is unable to get the purchased subscription on her new phone. I had her sign out of her apple ID on her phone. I signed in on her phone with my apple id and I was then able to see her device listed under my apple ID on my phone. She wants to be logged in under her apple id, however, and if I log out I am not able to see her phone listed under my devices. How am I able to keep her phone activated under my id, if she's logged in with hers? I was able to do it on my old phone that I gave to my son a while back and he is logged in under his apple id. I can't seem to do it with the iPhone 12 though. Help!!!

Posted on Dec 5, 2020 4:24 PM

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Posted on Dec 5, 2020 5:41 PM

You need to be able to add her to Family Sharing and have her show in Media and Purchases. Has she joined Family Sharing?


Family Sharing - Set up.    

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Family Sharing with daughter's new phone

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