Iphone 11 frozen

I'm trying to get all the stuff on my old phone deleted, and how do I do that when my screen is frozen and can't use the capital button to type in my password for apple id.

iPhone 11

Posted on Dec 5, 2020 6:48 PM

Similar questions

You froze my phone during an ios update, I can't use the phone to get help My iphone was frozen during an ios software update. Now I can't use the phone to get help or even get my serial number or whatever ios# I have to solicit help. All I have is a perpetual apple in a black screen. On top of that I though I synched and backed up the phone onto my Mac and I can't find any of the images or files anywhere on my back. So I have a massive issue with itunes here.
279 1
how to reset iphone xr that is malfunctioning how do I restore my phone to factory settings using a computer for my iphone X that is froze up, it won't turn off either. I got a new phone n need to remove my information. clear the phone so I can return it to the cell phone company for a trade in on the phone.
394 1
my old iphone was in mid erase and has frozen. how can I unfreeze it? my iphone was in mid erase mode and froze. how do I unfreeze it?
258 1

1 reply

Eric Root

Level 10

685,215 points

Dec 5, 2020 6:52 PM in response to elyse181

See if anything here helps.

iPhone, iPad, or iPod touch won't turn on or is frozen

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 11 frozen

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up