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slimjim_63 Author

Level 1

4 points

cannot make a phone call or facetime

When I try to phone someone it looks like it is working but i cannot hear the other person and they cannot hear me also when I try facetime it cuts off when the other person answers

Posted on Dec 6, 2020 6:01 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Posted on Dec 6, 2020 6:03 AM

If you are unable make a call or receive; If you can't make or receive calls on your iPhone - Apple Support

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad

If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...

If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support

If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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cannot make a phone call or facetime

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