Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

phone calls and voice recording don't work

Hi,

When I make a phone call I can't hear the other party and they can't hear me. Facetime doesn't work at all. Voice recording doesn't work. Anyone knows how to fix? SMS and other features work, sound for sms etc as well.


iPhone 7

Posted on Feb 17, 2021 3:34 AM

Reply
Question marked as Best reply

Posted on Feb 17, 2021 5:17 AM

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

1 reply
Question marked as Best reply

Feb 17, 2021 5:17 AM in response to astridfol

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

phone calls and voice recording don't work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.