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my office app will not work after update

word, office, excel, power point

MacBook Pro 15″, macOS 10.12

Posted on Dec 6, 2020 6:55 AM

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Posted on Dec 6, 2020 7:01 AM

Without knowing what update you are talking about it is difficult to answer.

Maybe you upgraded to Catalina or Big Sur and you have an older 32 bit version of Microsoft Office installed. If so, you need to upgrade your Microsoft Office to a 64 bit version. Ofiice 2019 and Office 365 are 64 bit versions. But I'm only guessing because you did not provide any details about your system or what you updated.

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Question marked as Best reply

Dec 6, 2020 7:01 AM in response to tgrant4412

Without knowing what update you are talking about it is difficult to answer.

Maybe you upgraded to Catalina or Big Sur and you have an older 32 bit version of Microsoft Office installed. If so, you need to upgrade your Microsoft Office to a 64 bit version. Ofiice 2019 and Office 365 are 64 bit versions. But I'm only guessing because you did not provide any details about your system or what you updated.

my office app will not work after update

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