Camera not working in Big Sur

I’m starting to think that Apple has artificial intelligence embedded into the software of the built-in camera - it’s starting to detect that my hair is too long (hairdresser is closed because of pandemic) and it’s smart enough to stop me from showing how much of a mess I am.

Just to add to this, I have two TB port 2016 MB Pro. Camera failed after Big Sur update. I have gone through all settings and done a clean install, all with the same problem.

Interestingly, the camera usually appears in the system report but disappears in Safe Mode. Very strange.

just Don't waste time to update to 11.2. i have updated my mac air to this latest version, nothing to do or fix camera issue but creating more deeper issues, boot loop and decreased performance. i had to perform SMC and PRAM reset plenty of time to get thru the boot loop, also noticed mac air is much slower than before even just opening finder or chrome browser. time to say goodbye to apple, Tim Cook = cook team.. it's no longer apple but a pineapple.

LynneAnne57 wrote:

Updated yesterday to BigSur 11.2 --- Camera appears to work at source - but will not transmit image to receiver over internet.

FAIL.

What do you mean by "Camera appears to work at source - but will not transmit image to receiver over internet."?

What I mean is that when I connect to someone else via an internet video platform like Zoom, I can see myself on my laptop - the camera captures my moving image fine - but the receiver on Zoom can't see me. It's a blank screen for them where my image should be.

Just a thought. Many Mac users do not experience camera issues. My hubby upgraded to Big Sur before Corona turned us into Team users. I am going to remove teams and reinstall it. Has anyone tried this already?

I have the same issue on my MacBook Pro Touch Bar from 2017. After having installed Big Sur the connection to my webcam is lost on alle applications - Teams, FaceTime ...

I don't believe it to be at hardware problem, when so many have identical problems.

PS: my version of Big Sur is 11.2

This same thing happened to me. Absolute joke, as soon as I updated my computer to "BigSur" 11.2, no camera. My device has never had a problem until the BigSur came along, now my computer won't even recognize that it has a built-in camera. It's like the BigSur came and stole my camera right out of my computer. Ive tried almost every solution found on the internet as well as tried to talk to customer support for hours, nothing work.

FYI: I also do not have the file:

 /Library/CoreMediaIO/Plug-Ins/DAL/AppleCamera.plugin

I only have

plugins-info.txt

in the

/Library/CoreMediaIO/Plug-Ins/DAL/ folder

But my internal camera (MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)) works fine. So it clearly doesn't need that file.

Those are the symptoms I experienced today:

• i left my MacBook Pro (16-inch, 2019) overnight on my desk. It is always plugged in, it’s set to NOT go to sleep but the display will go off after 10 min. At this point my camera was working.
• This morning I come to use WebEx Teams, my camera won’t work. I look in « System Report » and the Camera shows up. I open the WebEx Teams > Preferences > Video : the camera shows up in the drop-down, but when I select it it’s only a black square that shows in the preview area. Each time I reselect the camera from the drop-down, I see the green light blink on my laptop, but continuously a black square. I kept re-doing the same action while having the Mac’s « Console » application opened, but I don’t seem to be capturing anything useful for debugging. However, the content goes by very fast.

I am confident there are Apple engineers working on this issue behind closed doors, but they will probably never assume responsibility for this bug, just fix it silently in a future update.

MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)

Upgraded to version 11.2.1 (20D74) but camera still doesn't work....

Is there any other channel we could reach in order to have any official reply about this?

I did another test with zoom. It still works. Here are my system specs:

Hardware Overview:

Model Name: MacBook Pro

Model Identifier: MacBookPro13,3

Processor Name: Quad-Core Intel Core i7

Processor Speed: 2.7 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 8 MB

Hyper-Threading Technology: Enabled

Memory: 16 GB

System Firmware Version: 429.60.3.0.0

SMC Version (system): 2.38f11

Serial Number (system): C02T27WUGTFM

Hardware UUID: 22738B3D-5303-5A2E-B86A-CBD9C1A511CB

Provisioning UDID: 22738B3D-5303-5A2E-B86A-CBD9C1A511CB

Is Apple watching this thread?

I have the same issue with Big Sur on an MBP 2016 13". This is serious nonsense.

Also, I'm noticing that my keyboard's backlight stopped functioning at the same time. Anyone experiencing the same?

This is what my MBP system.log says about VDCAssistant -- Camera

VDCAssistant[244]: getattrlist failed for /Library/GPUBundles/AppleIntelSKLGraphicsVADriver.bundle/Contents/MacOS/AppleIntelSKLGraphicsVADriver: #2: No such file or directory

VDCAssistant[244]: getattrlist failed for /Library/GPUBundles/AppleIntelSKLGraphicsVAME.bundle/Contents/MacOS/AppleIntelSKLGraphicsVAME: #2: No such file or directory

And also, I see this

class CTCellularPlanManagerCameraScanAction is implemented in both /System/Library/Frameworks/CoreTelephony.framework/Versions/A/CoreTelephony (0x7fff80184730) and /System/Library/Frameworks/CoreTelephony.framework/Support/CommCenter (0x10e778268). One of the two will be used. Which one is undefined.