Camera not working in Big Sur

No video capture devices were found issue popped up on my MacBook Pro 13-inch 2017 Non-Touch Bar. Worked fine before the update. All troubleshooting noted in this thread did not resolve. Submitted my feedback to Apple just now.

I have the same problem! My macbook pro 2016 non-touch bar in big sur 11.2.3 received the same information: "No video capture devices were found". I called apple support in Brazil, and the guy informed that it is not possible to have this failure just because I made an update. I informed him that there are a lot of people with the same problem. When I made the diagnostic test, I received a code NDC0001. I can't believe that my computer has a problem in the hardware! I believe it was a software problem.

When I launch FaceTime, the green video light comes on and I can see myself, large as life. So the camera is definitely not defective. It’s only the INCOMING party who can not see me. So it’s a conflict with Big Sur and certain apps and definitely started after the update from Catalina. Apple is in denial.

Facing the same problem, have tried all options. Apple kindly take this issue seriously and give a solution. Having the camera not working during this pandemic time makes our life more complicated. Just accept your bug and give a remedy for us.

Please continue to report it on the feedback link above and post in on your socials and tag Apple or Apple news outfits.

This is ridiculous, even new Mac owners are reporting the same problem and they're not doing anything.

I just gave feedback.

This is crazy. We are in the middle of a pandemic. I rely on video calls. I have to explain why my camera is not working. People can't see me!

And Apple seems to be doing ... nothing! It's a well known issue since December 2020.

I'm seriously considering switching away from the Apple ecosystem at the next good opportunity. Let's see what Google brings with Fuchsia OS.

This is a disgrace ... and an insult to all the loyal Mac-users that have bought their MacBooks convinced that Apple never would destroy their own products without fixing the self induced problems in a hurry.

I know this is a real ****-off for a lot of Mac owners, but be assured, no company with leaders in their right minds would do this on purpose. I'm sure it's not deliberate.

This is a huge screwup and a terrible response by Apple. But it's not planned obsolescence. They're losing more good will and reputation every day this continues.

I’m shocked to see how long this has been going on. My daughter has virtual school and has to have her camera on!! I spent 2 hours of my evening troubleshooting on the phone with Apple and now another hour just reading for recommendations here! Nothing’s worked and this is incredibly frustrating. I have a MacBook Pro 2017 and had ZERO issues with my camera before the update.

What’s funny is Apple support never even gave the impression that this was a chronic issue. Just had me try a bunch of steps only to tell me it can’t be fixed.

Hey, it‘s been a long time since I left a comment here.

Are you cameras working again because mine doesn’t - still. I updated my laptop and can‘t still use my camera even though it has an build-in camera. It‘s so frustrating because I paid 1.700€ for something that isn’t working 100%.

I'm having the same isue, the camera doesn't work in any application. Hopefully apple will release an update fixing this problem soon cus I'm having hundreds of zoom calls without anyone seeing me. :(

Just to add to my growing list of reasons to dislike of Apple's Big Sur my Canon printer stopped working and can't be re-installed. There is no driver update from Canon.

Apple will say that's Canon's problem but...

didn't work for me. No response from my complaint to Apple.

So many Issues with Big Sur . . .In my opinion the very worst update.

I could list some other disasters in this update but don't want to pollute this thread.

If you read this and haven't updated to Big Sur yet . . .Don't do it.

I've been an Apple user for 20 years and this is the worst ever.

My iMac is 6 months old. The data under Camera is: Model ID: UVC Camera VendorID_1452 ProductID_34068

But it does not work within apps since Big Sur.

By the way how can you say you have upgraded countless devices to Big Sur since 2013? It just came out 12/20 no?

Annoying after updating to 11.3.1 I was surprised to see my camera working fine even the brightness keys for the keyboard. After putting my MacBook Air 2018 to sleep.. blank screen on FaceTime, Skype, Photo Booth etc etc.