My airpods don’t turn on

My led light on my airpod pros doesn’t turn on and they won’t connect. I’ve tried leaving it to charge but they still don’t turn on, i don’t know what to do.

Posted on Dec 6, 2020 3:45 PM

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Question marked as Top-ranking reply

Posted on Dec 6, 2020 6:30 PM

Reset your AirPods

You might need to reset your AirPods if you can't connect to them, if they won't charge, or to fix a different issue.1


Put your AirPods in their case

Close the lid. Wait 30 seconds, then open the lid.

On your iPhone, iPad, or iPod touch, go to Settings

Go to Settings > Bluetooth and tap the "i" icon next to your AirPods.2 Then tap Forget This Device, and tap again to confirm.

Reset your AirPods

With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until you see the status light flashing amber.

Reconnect your AirPods

With the lid open, place your AirPods close to your device. Follow the steps on your device's screen.


If Resetting the AirPods does not work then your charging case may have failed. Have the charging case and the AirPods examined at the Apple Store or at an Authorized Service Center.


Axel F.

3 replies
Question marked as Top-ranking reply

Dec 6, 2020 6:30 PM in response to gabby_017

Reset your AirPods

You might need to reset your AirPods if you can't connect to them, if they won't charge, or to fix a different issue.1


Put your AirPods in their case

Close the lid. Wait 30 seconds, then open the lid.

On your iPhone, iPad, or iPod touch, go to Settings

Go to Settings > Bluetooth and tap the "i" icon next to your AirPods.2 Then tap Forget This Device, and tap again to confirm.

Reset your AirPods

With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until you see the status light flashing amber.

Reconnect your AirPods

With the lid open, place your AirPods close to your device. Follow the steps on your device's screen.


If Resetting the AirPods does not work then your charging case may have failed. Have the charging case and the AirPods examined at the Apple Store or at an Authorized Service Center.


Axel F.

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My airpods don’t turn on

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