late delivery of apple products

I bought a computer from November 25, the application tells me, delivery December 2 to December 9. I have not had any notification, if the laptop will arrive on time. In my opinion your sales are misleading because they do not indicate the actual or real delivery time.

Posted on Dec 6, 2020 7:30 PM

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2 replies

Dec 26, 2020 11:46 PM in response to IdrisSeabright

Folks to be clear neither Apple nor the delivery companies take any responsibility for the consequences of taking the “estimated delivery” as accurate or a binding guarantee of delivery. The key word being estimated...


On inquiry, Apple suggested to adding least 15-20 business days (ie one calendar month) to the last day of the “estimated delivery” date during peak times - even without a pandemic. Add 3-4 additional weeks more for any engraving requests... as that prompts from factory (primarily China) as the product source.


Even in times of pandemic, it’s disappointing that Apple doesn’t reflect or advertise more realistic timeframes but they probably know very few customers will return products because they are “late” in arriving.


Order in late October or very early November next time, if you need it by Christmas.... that was my hard lesson learned.


Best of luck!

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late delivery of apple products

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