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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I could not sign in to my iMessage on MacBook Air with my Apple ID.
It shows "An error occurred during authentication."
I created my apple ID in 2017 and currently using it.
I have tried all the tips from https://support.apple.com/en-us/HT204408 this page.
However, I tried it with my sister's account and it could sign in.
So, I would like to know if my Apple ID is having issues with iMessage.
MacBook Air 13″, macOS 10.15
Greetings ellena82!
We see you are having some trouble with signing into your iMessage account with your Apple ID on your MacBook Air. We know how important it is to keep in touch with everyone and want to assist! Try making sure your password is working on our Apple ID management page first: Manage and use your Apple ID. If you are having any trouble signing in with your account there, you may want to reset your password with this article: If you forgot your Apple ID password.
You can find these steps and more here:
If you can't sign in to your iMessage account or FaceTime on your Mac
Take care!
Couldn't sign in to iMessage
