my phone froze whilst I was making a phonecall. I couldn't stop the call so tried to turn it off and it is now stuck on the slide to power off screen. I've tried to soft reset and hard reset without success.
Can anyone help please
iPhone 11
Try Force Restart, Force restart iPhone - Apple Support
Good. Ask about this as well. iPhone 11 Display Module Replacement Program for Touch Issues - Apple Support
This doesn't work either.
yes, I'm going to do that this afternoon
Given that, I suggest you use the Contact Support link at the top of the page here to make contact with Apple Support.
iphone 11 screen not responsive
