Like all of you, I have purchased tons of music, tv shows and movies on Itunes.
Lately, when I go to the Itunes Store on my Iphone, click on purchased, I can see music and tv shows, but no movies.
I get basically a blank screen.
I have logged out, restarted, checked that I have the most recent update etc. It still doesn't work.
Any thoughts?
iPhone XS Max, iOS 14
Hey Tuckers1,
Thanks for taking time to share what you are seeing with us. We'll be glad to help look into that with you.
See your purchase history for the App Store, iTunes Store, and more has steps to follow.
Make sure that you did not hide the movie: Hide and unhide music, movies, TV shows, audiobooks, and books
Let's also make sure to use the same Apple ID or enable Family Sharing so that it's available for download.
Let us know if this helps.
Cheers.
Blank Screen When Trying to View Purchased Movies on IPHONE in Itunes Store
