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dehan272 Author

Level 1

4 points

phone screen is unresponsive and apps dont open. impossible to turn phone off

how do I fix my iPhone XS when the screen is simply not allowing me to open my apps, read or send messages/calls/facetimes, and refuses to shut down & restart even when I tried all the methods?

iPhone XS Max, iOS 14

Posted on Dec 8, 2020 10:22 AM

Top-ranking reply

ChrisJ4203

Level 10

232,034 points

Posted on Dec 8, 2020 10:24 AM

Start here, If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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phone screen is unresponsive and apps dont open. impossible to turn phone off

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