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My Apple Pencil 1st generation not working in Illustrator on iPad 6th generation. the two devices should work together according to apple. Anyone have an idea why it's not working? It paired successfully and I charged the pencil 3 days ago. I have never used it.
iPad (6th gen) WiFi, Cellular
Because of the small size of the Apple Pencil battery, if it is not charged on a regular basis, the battery can fail quite easily. Given its size and construction, the battery cannot be replaced in the Pencil, you would have to purchase a new one. I would be willing to bet the battery has failed, especially given you state you haven't used it in a couple of years. Since you mention your son's Pencil and iPad, I would see if you can pair your Pencil with his iPad. If it will not work, I would say it is the Pencil. You would need to replace it. If you do, remember the Pencil needs to be charged on a regular basis, so the battery retains some charge to prevent the battery from going completely flat and failing.
Because of the small size of the Apple Pencil battery, if it is not charged on a regular basis, the battery can fail quite easily. Given its size and construction, the battery cannot be replaced in the Pencil, you would have to purchase a new one. I would be willing to bet the battery has failed, especially given you state you haven't used it in a couple of years. Since you mention your son's Pencil and iPad, I would see if you can pair your Pencil with his iPad. If it will not work, I would say it is the Pencil. You would need to replace it. If you do, remember the Pencil needs to be charged on a regular basis, so the battery retains some charge to prevent the battery from going completely flat and failing.
Hello Squidgel,
Thanks for reaching out to us with this trouble you're having with the Apple Pencil and your iPad. We're happy to help you with this. Are you having this trouble using the pencil with any other feature on the iPad, or is it just with Illustrator? Test the pencil in any of the features here:
Use Apple Pencil with your iPad
If you are successful, and this issue is isolated to the Adobe Illustrator app, you will need to get in touch with them for further assistance. Get the steps to contact the app developer here:
How to contact an app developer
Good luck!
Hi there Squidgel,
Thanks for the follow-up info. Now let's make sure that the software on your iPad is current. Follow the steps here to check and update if needed:
Update your iPhone, iPad, or iPod touch
Once update, forget the connection between the Pencil and iPad, and the reconnect it. Use the steps here to do so if needed:
Connect Apple Pencil with your iPad
Should this issue persist, get in touch with Apple Support for further assistance with this:
We hope this helps you.
Take care and be safe.
Hello again Squidgel,
Thanks for reaching back out to us. You mentioned earlier that the Apple Pencil does pair with the iPad. If this is correct, then you are able to see if and how much it's charged in the Battery widget on the iPad. Get started here:
Pair and charge Apple Pencil (1st generation) with iPad
The guidance you need is under "Charge your Apple Pencil (1st generation)". It also provides the steps to add widgets to the Home Screen on your iPad.
Have a great day!
I had just updated the software when I posed my initial question. I did disconnect and reconnect the Pencil, and it paired with the iPad. My problem is that the pencil doesn't write, in any program. Is there a way to see if it's charged? It's been on the charger (two different chargers) for several days, but there's no light or any way to tell for sure if it's charged.
I updated my iPad software (it didn't finish installing before, I hadn't realized). I connected the Pencil, paired it, the screen said welcome to Pencil and asked me to test write with Scribble. The pencil didn't write, and won't select anything. It doesn't show up in the Battery widget. I changed tips, to no avail.
My son's Pencil, also 1st generation, works perfectly with my iPad. His is for school though, so I can't use it : (
I "forgot the device" then paired it again. In Settings>Bluetooth, the Pencil showed as connected, but only for a second, then showed as disconnected almost immediately.
Any other ideas?
Yup,
You cannot store Apple Pencils for any prolonged period of time and NOT keep them charged up to some level.
If your Apple Pencil/s sat around unused or unopened and not kept charged up for more than a few weeks, or so, OR
LONGER, then the battery in your Apple Pencil may have failed and is dead and you will have to purchase another
brand new Apple Pencil or get, if still under warranty, a free replacement Pencil from Apple.
Sorry.
And it looks like some things about the Apple Pencil have NOT changed in the new version 2 model, either.
FYI and something Apple will never, EVER divulge to it potential iPad Pro/Apple Pencil customers/users unless the potential customer/user is smart enough to ask about,
Due to the “always on and active/standby” nature of the Apple Pencil and, also, due to its very tiny rechargeable Li-
ion battery ( smaller than the eraser head on a REAL wooden pencil ), the Apple Pencil needs to be constantly charged up to some significant charge level ALL THE TIME, even when not using the Pencil for prolonged periods of time.
The Apple Pencil needs to be kept charged to a minimum of 5-10% all the time.
If the Apple Pencil battery is allowed to drain down to 0% and allowed to stay in that flat condition for more than a few weeks, or so, OR EVEN LONGER, that very tiny little Li-ion battery is too small to keep at a 0% state for a long period of time and it will fail and the Apple Pencil will be dead and you may have to “pop” for another $99 Apple Pencil, once again!
Apple only has a one-year warranty on any Apple accessory items.
You need to keep your Apple Pencil charged all the time, even if it is only to 10%-15% charge. It must keep some charge level in that tiny Lithium-ion battery at all times!
Sorry and Best of Luck to You!
No I can't use it with my iPad at all. the problem isn't with Illustrator.
Have you made sure the tip of the Pencil is screwed on snugly?
Also, before this issue, when was the last time your Apple Pencil was charged up and used with your iPad?
This is before 3 days ago, too!
Yes the tip is screwed on snugly. I have never used the Pencil before. I bought it a couple of years ago but never tried to use it until now.
Thank you!
You're welcome.
My Apple Pencil 1st generation not working in Illustrator on Ipad
