This doesn't work for me.

Mac OS Catalina 10.15.7


Rebooted in safe mode, did rebuild on all the mailboxes, and the spurious flagged count of 1 is still showing up.


Previously, I flagged and unflagged every email in all my folders.


Getting kind of ridiculous.

MacBook Pro 13″, macOS 10.15

Posted on Dec 9, 2020 5:12 PM

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Posted on Dec 9, 2020 8:01 PM

Perhaps you should try what you described in your subsequent post: Fix for incorrect flagged email count in Catalina 10.15.7


jefreiki wrote:

If you have no flagged emails in Apple Mail but the flagged folder still shows a count of 1:

Try disabling and then re-enabling the mail account.

Mail > Preferences > Accounts

Under Account Information, uncheck and then recheck the 'Enable this account' box.

Flagging and unflagging all mailboxes, restarting in safe mode, checking the webmail for flagged items, rebuilding the mailboxes -- none of those worked for me.

Just disable and re-enable the mail account. Try that first before any of the harder things!

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Question marked as Top-ranking reply

Dec 9, 2020 8:01 PM in response to jefreiki

Perhaps you should try what you described in your subsequent post: Fix for incorrect flagged email count in Catalina 10.15.7


jefreiki wrote:

If you have no flagged emails in Apple Mail but the flagged folder still shows a count of 1:

Try disabling and then re-enabling the mail account.

Mail > Preferences > Accounts

Under Account Information, uncheck and then recheck the 'Enable this account' box.

Flagging and unflagging all mailboxes, restarting in safe mode, checking the webmail for flagged items, rebuilding the mailboxes -- none of those worked for me.

Just disable and re-enable the mail account. Try that first before any of the harder things!

Dec 10, 2020 6:14 AM in response to jefreiki

Looks like leroydouglas has the answer, too. I wonder if this issue snuck in with Catalina or was always there?


In any case, the answer is finding its way into the search list already, so that's good. So many answers out there in the wild (not on this forum) that require very involved procedures - should always try quickest, easiest and safest first.


For those of us who take deep satisfaction in zeroing out our flagged backlog, this is an important issue ;-)

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This doesn't work for me.

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