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kingmonica10 Author

Level 1

5 points

i was charged twice in a month for my apple music subscription

my account was charge twice this month. why?

iPhone 11, iOS 14

Posted on Dec 10, 2020 7:23 AM

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Top-ranking reply

Level 10

684,609 points

Posted on Dec 10, 2020 7:42 AM

See the Apple Support article(s) below. Link to contact Apple Support in the article.

Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem.

How long refunds from the App Store or other Apple services take.

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1 reply

Top-ranking reply

Level 10

684,609 points

Dec 10, 2020 7:42 AM in response to kingmonica10

See the Apple Support article(s) below. Link to contact Apple Support in the article.

Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem.

How long refunds from the App Store or other Apple services take.

Reply

i was charged twice in a month for my apple music subscription

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