trading in an iPhone with cracked screen when I have apple care.

HI-


I currently have an iPhone 11 with a cracked screen. It is covered by apple care. I would like to trade it in and by a iPhone 12 pro. Do I have to get the 11 fixed first and then start the process of buying the 12 and trading in the 11? Or can I skip a step since it is all through apple? Thanks!


-Lauren

iPhone 11

Posted on Dec 10, 2020 11:08 AM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

trading in an iPhone with cracked screen when I have apple care.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.