This happens every single time I listen to Apple music on my Samsung TV after for a few songs regardless of songs/playlist. This never happens when I use Apple Music on my iPhone.
I tried resetting my Apple Music App, turned my TV on/off, made sure my internet is connected properly.
Could anyone help me how to resolve this?
QTQ70,
Thank you for the replyjoyb02!
Have you attempted to remove and re-add the app? If not, let's do so. If the issue persists, please check out Set up the Apple Music app on your Samsung smart TV. As mentioned under the "Set up the Apple Music app" section, "Some content in your music library might not be available in the Apple Music app on your smart TV. And some features of Apple Music aren't available in the Apple Music app on your smart TV". This could be the cause of the issue you're having.
Cheers!
Thank you for the replyjoyb02!
Have you attempted to remove and re-add the app? If not, let's do so. If the issue persists, please check out Set up the Apple Music app on your Samsung smart TV. As mentioned under the "Set up the Apple Music app" section, "Some content in your music library might not be available in the Apple Music app on your smart TV. And some features of Apple Music aren't available in the Apple Music app on your smart TV". This could be the cause of the issue you're having.
Cheers!
No.. it seems like they’re updating the software every now and then, but haven’t fixed this yet. Thankfully, my Samsung TV’s one of the newer versions which comes with AirPlay, so I’m using that and mirroring my music on my TV instead.
Hey there joyb02,
Thanks for reaching out to Apple Support Communities. We understand that you're having some issues when using the Apple Music app on your Samsung TV. We're happy to provide some assistance.
It sounds like you have taken some great steps already. If this only occurs when using Apple Music with your Samsung TV, check to see if there is any updates for your TV.
Also, are you using your iPhone to AirPlay to stream your music?:
Keep us posted.
Have a great day!
I’ve enabled Auto update and made sure I have the most recent update installed which came out on 11/02. I am not using airplay to stream music. I am strictly referring to using the actual app in the TV.
Omg ME TOO! It’s so irritating! Have you found a solution to
this issue?
As I indicated in the original post. I’ve done all of the basic restarting/reinstalling/resetting. I believe content itself is still available, because I can listen to it after I restart the app (it’ll give me that error message again after few songs). Also, after that message appears, I can no longer listen to any other songs unless I restart the app. Please review and let the developer know for an update!
I have been getting ‘Content Unavailable’ message every time I listen to Apple Music through my Samsung TV
