Macbook Air M1 external webcam

I got a MacBook Air M1 (8 Core GPU, 1 TB, 16GB RAM), and since I got it, I've been having trouble with external cameras (especially in Zoom, but experiencing it all through the machine).


I've tried my Blackmagic Design ATEM mini, Logitech C920 HD, and several apps to use my phone as a web cam.


All of them exhibit dropped frames, freezing, and general slowdowns for the rest of the MacBook Air.


I've also experienced slow downs while streaming video from Wisita (haven't seen any issues with Youtube or Vimeo, but haven't really tried anything there this week).


Any advice or suggestions on this?

MacBook Air 13″, macOS 11.0

Posted on Dec 10, 2020 5:31 PM

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Posted on Jan 12, 2021 8:55 AM

I found it was ok when plugged directly into the MBP M1 with a USB a-c adapter. When the camera is plugged into my LG external screen acting as a usb hub and then the screen connecting to the mbp via usbC then it is flakey and freezes after a few seconds.

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33 replies

Feb 5, 2021 2:13 AM in response to thejethro

Hi


There seems to be an issue when using software made for the apple silicon Macs and drivers that run under rosetta -

I hade problems getting Zoom and Teams to work on new MacBook Air M, but I got it to work using Zoom Intel-version and external Logitech, EpocCam and GoPro Webcam - all using drivers under rosetta. The key is not to use the new update version of software for Apple Silicon unless all software runs on apple silicon.

MS Teams... only works via Teams Web app in Google Chrome.



Apr 16, 2021 6:43 AM in response to thejethro

I have found a workaround for this. Download OBS 27 from Release OBS Studio 27.0 Release Candidate 2 · obsproject/obs-studio · GitHub, set up a "Video Capture" source that points to your webcam, and then start the "Virtual Camera". Set the camera source to be the Virtual Camera instead of the webcam in your videoconferencing app. The lag is gone, but the CPU usage is up. I am on a Mac Mini M1 so I am not worrying too much about the CPU usage.

Feb 2, 2021 1:09 PM in response to thejethro

M1 MacBook Air + Logitech 2K HD + Any version of Big Sur


I would like to add - when using external Logitech cam I will often have to unplug and replug the device in after a FaceTime, MS Teams or Zoom call in order for the camera to be identified the next time by any subsequent program. Otherwise, if I get off of a MS Teams video call (for example) and try to make a FaceTime video call, my FaceTime video window will just be a black box until I unplug and replug the camera.


Moreover, if I make the mistake of opening FaceTime (to clear a missed call notification lets say) while on a MS Teams video chat, the camera stops working immediately and needs to be unplugged and replugged in.


This happens regardless of if I am going through the Belkin USB C Pro Hub or the HDMI/USB C/USB A white dongle thing.

Feb 8, 2021 1:29 AM in response to fredrik-19

*POTENTIAL* solution....


I had this issue also with an M1 MBP, a Logitech 920 camera and a Dell monitor with an in-built USB hub. The Logitech is plugged into the monitor hub.


Every time I rebooted the Mac, it would 'forget' the Logitech camera'.


I have found that power cycling the Dell monitor (which only takes. a few secs) is the most consistent way for the Logitech cam to be re-detected and works fine.

Mar 6, 2021 7:53 AM in response to thejethro

Funny thing is that Apple sells the Logitech brio magnetic camera as "Designed specifically for Apple Pro Display XDR"...so designed for the display, not for the computers...

So I bought my new Mac mini from Apple, then I bought the Logi brio 4k magnetic thing also from Apple and guess what? most camera software, includes Logitech's Capture (which makes most of the camera's capabilities) do not work with the silicon m1 chip, but only with intel ones...it says that, but on the Logitech website.

It feels like we are going back to the dark ages...the m1 chip has been out on the market for 6 months already and yet we are still waiting for numerous fixes...Are there no more consumer rights ? Is apple really ignoring all its customers ?

Jan 12, 2021 8:42 AM in response to thejethro

I have the same issue on an M1 Air. Both Elgato HD60S+ and BlackMagic ATEM Mini Pro keeps freezing in Zoom and Teams (native, rosetta). The problem intensifies after the laptop has been on for a while, and mainly after docking/undocking a couple of times.

I also had it happen with USB microphone interfaces (it will kick out and stay disconnected, have to reconnected). When I would try to simulate it with headphones plugged in via jack, I'd hear a crackle but no disconnect from audio.


A colleague of mine has the same issue with a Logitech C925

Feb 18, 2021 6:09 PM in response to thejethro

Glad I read this thread before upgrading to the new Macs. We currently rely on Logitech Capture to run picture-in-picture for our Zoom conferences. We had thought that the Blackmagic ATEM Mini plus HDMI cameras - instead of USB webcams - would be a work-round; but clearly there are compatibility issues even with Blackmagic and Apple's M1 chips and/or Big Sur.


Hopefully Apple will reach out to these vendors to offer assistance to get these things fixed quickly. Otherwise there will be increasing reluctance of Apple's customer base to upgrade to the new Mac line.

Mar 13, 2021 1:37 PM in response to thejethro

I'm having similar issues


  • After a few days of uptime, my C920 webcam is prone to freezing after a minute or so of use (video call or recording)
  • I have an older Logitech webcam that seems to flash/strobe the image, so is unusable


I'm not sure if this is related at all, but I also use Camo - a great piece of software which enables using an iPhone as a camera on the Mac. Camo works fine for Google Meet etc (as a webcam), but when I try to use it with Screenflow, it just imports one giant still image that is ~24 hours long on the timeline, and ~2GB in size.

I contacted Camo and they said it is an issue with Screenflow and M1.

Screenflow said to wait for v10 to be released, with no indication as to when to expect it.


The similar "freeze frame" behaviour I am experiencing for both the Logitech and Camo is the reason I mention this.

Maybe something similar underlying both issues? Either way, nothing I have been able to do to resolve either one!


I haven't experienced any issues with audio.

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Macbook Air M1 external webcam

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