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iPhone 11 Pro Max Camera issues

iPhone 11 Pro Max’s front facing camera is not working (black screen). I have completed all troubleshooting steps including restarting and resetting the phone and it still doesn’t work. What else can be done? It is less than 3 months old and updates to the latest iOS.

iPhone 11 Pro Max, iOS 14

Posted on Dec 10, 2020 7:43 PM

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Question marked as Top-ranking reply

Posted on Dec 10, 2020 7:48 PM

Try these troubleshooting steps:


If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


If they don't resolve your issue, contact Apple Support directly:


Contact - Official Apple Support


Since it's an 11 Pro Max, unless you were one of the very first people to purchase one, it's likely still under warranty.

1 reply
Question marked as Top-ranking reply

Dec 10, 2020 7:48 PM in response to Tonkared1

Try these troubleshooting steps:


If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


If they don't resolve your issue, contact Apple Support directly:


Contact - Official Apple Support


Since it's an 11 Pro Max, unless you were one of the very first people to purchase one, it's likely still under warranty.

iPhone 11 Pro Max Camera issues

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