iOS 14.2 ringer and alarm/alert volume

Hello snh58,

​Thank you for using the Apple Support Communities. Being able to depend on your alert volume is definitely important! We understand your volume has been changing unexpectedly, and we'd like to see if we can help.

As a start, have you updated to iOS 14.3? If not, see if that helps: Update your iPhone, iPad, or iPod touch

If that doesn't help, try removing any cases or protectors and keep an eye on it; did that make any difference?

Which iPhone model are you using currently? If it's a model that supports Attention Aware features, you might try toggling that off and testing it out: About Attention Aware features on your iPhone X or iPad Pro

As another possibility, do you have any other audio devices connected, either wired or wireless? Does it make a difference if you disconnect those?

Also, try tapping Settings > Sound & Haptics. How is "Change with Buttons" set? Does it make a difference if you change it and test again?

Let us know.

Cheers.

Open Settings and tap Sounds & Haptics. Under RINGER AND ALERTS increase the volume to the level you need. To test the volume, under SOUND AND VIBRATION PATTERNS, tap Ringtone and tap your current ringtone. Your current ringtone will play and you will be able to determinate if the volume setting is adequate.

This setting is only for ringers and alerts and won't interfere with the other volumes, such as when listening to music.