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My iphone X is stuck with just iphone logo Will not start or shut down

My iphone X is stuck with just iphone logo Will not start or shut down

iPhone X

Posted on Dec 11, 2020 7:14 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2020 11:08 AM

Hey there Edgbaston20,


Thanks for reaching out to Apple Support Communities. We understand your iPhone will not load past the Apple logo. We’ll be happy to help.


Take a look at this article for info on what to do when an issue like this occurs:


If your iPhone, iPad, or iPod touch won't turn on or is frozen 


We hope this helps.


Take care.

1 reply
Question marked as Top-ranking reply

Dec 15, 2020 11:08 AM in response to Edgbaston20

Hey there Edgbaston20,


Thanks for reaching out to Apple Support Communities. We understand your iPhone will not load past the Apple logo. We’ll be happy to help.


Take a look at this article for info on what to do when an issue like this occurs:


If your iPhone, iPad, or iPod touch won't turn on or is frozen 


We hope this helps.


Take care.

My iphone X is stuck with just iphone logo Will not start or shut down

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