Mail crashes when hitting Reply in M1 Mini

New M1 Mac Mini with a clean install (no Migration, etc). Super fast, but when hitting the Reply button or Command-R in Mail, the Mail app crashes hard.


I've tried restarting with Shift key down (Safe Mode), as well as starting Mail in Safe Mode. Still the same crash behavior.


Things worked perfectly for a few days, then this crashing started.


Creating new emails and sending/receiving work perfectly. Just when trying to reply does this crash occur.


I've got the full crash report available, just not sure if sending all of that will be too much or reveal personal details.

Posted on Dec 11, 2020 8:28 AM

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Posted on Mar 2, 2021 6:39 PM

OK, I have the M1 mini and two monitors.

The problem only occurs if the mail app is open on the second monitor i.e. the one without the dock attached.

I've swapped the dock around and tested it on both.

If the app is open on the second monitor and the email is highlighted from the sidebar choosing to reply from the menu in the preview pane crashes the app.

If you open the email or do the same thing on the primary monitor it doesn't crash.

I hope this is helpful.

Cheers

Rob


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Question marked as Top-ranking reply

Mar 2, 2021 6:39 PM in response to Michael Dixon3

OK, I have the M1 mini and two monitors.

The problem only occurs if the mail app is open on the second monitor i.e. the one without the dock attached.

I've swapped the dock around and tested it on both.

If the app is open on the second monitor and the email is highlighted from the sidebar choosing to reply from the menu in the preview pane crashes the app.

If you open the email or do the same thing on the primary monitor it doesn't crash.

I hope this is helpful.

Cheers

Rob


Mar 9, 2021 6:38 AM in response to steffen245

I am having the same issue. Just hooked up and got my new Mac Mini M1 set up yesterday. Worked great all day, until this morning when I hopped into my email and attempted to reply to a message. Found this forum thread and saw that it was dual monitor related. Can confirm this. If I drag my email over to my other monitor, it works fine. The second I put it on my second monitor it will crash. For science, I dragged the window half way between the monitors. If its over half way onto my main monitor it works, but the second you get over 50% of the window dragged onto the second monitor, it crashes immediately upon clicking reply or forward. Frustrating to say the least!

Mar 1, 2021 1:53 PM in response to braintoniq

I have the same problem but under special circumstances.

I run an external LG monitor on my new MacBook Pro M1. Usually I keep the mail-App on the small MacBook Screen.

Only here the program crashes when hitting cmd-r or rightclick reply or reply via menu.

When the mail window is positioned on the external screen everything works fine.

Very strange - and quite disappointing.

Mar 3, 2021 12:21 AM in response to eBoof

I can confirm that, just tested it. It only crashes on hitting reply, if the mail app is on the second monitor.

When using a bigger second monitor, this is normaly my main (first) monitor, the macbook-monitor is just for mails an second.

Changing first and second monitor seems to help as an interim solution.

Is this, what we expect from apple? I don’t think so...

Mar 2, 2021 4:04 AM in response to braintoniq

I've had exactly the same issue. I've found that it only occurs for me when I use Mail on a secondary monitor - I have a Dell monitor attached to my MacBook Pro M1, and if I run mail on the Dell then the reply buttons work, but if I use it on the laptop screen, then it crashes. I have reported it using Apple Feedback, but hopefully this helps with a workaround, depending on your monitor setup.

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Mail crashes when hitting Reply in M1 Mini

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