Screen blacks out in text messages

I recently got a 12 pro max and when I’m using text message if I hit the voice recorder or back button my screen it sometimes goes blank and I have a hard time getting it back up again. Anyone else having this issue?

iPhone 12 Pro Max, iOS 14

Posted on Dec 11, 2020 9:54 AM

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Dec 15, 2020 1:33 PM in response to feline83

Hi Feline83,


Thanks for your post. It sounds as though the Message app goes blank when you use dictation and when you go back to see all your conversations. We'll do our best to help out with this!


If this only happens in the Messages app, this could be related to restoring content after you set up the new iPhone. We'd suggest to connect your iPhone to a good known network: Connect to Wi-Fi on your iPhone, iPad, or iPod touch Then make sure it's connected to power. If it's restoring content from Messages in the Cloud, then that should help to resolve it after about 24 hours.


Should it persist, then we'd recommend to Contact Apple Support


Wishing you the best, cheers!

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Screen blacks out in text messages

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