Cannot reset screen time passcode

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Level 1

4 points

Cannot reset screen time passcode

When attempting to change my forgotten screen time passcode by clicking on the “forgot your passcode” option. I then put in my correct Apple ID and passcode it does not reset.

I’ve tried this several times and I get a screen that says: “change screen time passcode” but I am unable to change it.

I attempt to put in a new passcode but am unable, under that form is the “14 failed attempts” & “try again in 60 minutes”

any suggestions?

Posted on Dec 11, 2020 10:15 AM

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Answer 1

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Eric Root

Level 10

684,225 points

Dec 11, 2020 11:41 AM in response to Akalgiene

See the Apple Support article(s) below.

Screen Time passcode reset

If necessary, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.

Restore to Factory setting.

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Cannot reset screen time passcode

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