Deleting emails on my Mac does not delete on Iphone/Ipad

Hi from Brazil! Deleting an email on my MacBook Pro (with Big Sur) the email does not delete anymore neither on my Iphone nor on my Ipad. Deleting an email on Iphone/ Ipad however deletes the email on the MacBook Pro. Any solution? Thank you!

MacBook Pro with Touch Bar

Posted on Dec 11, 2020 11:55 AM

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1 reply

Dec 15, 2020 1:57 PM in response to clausbrasil

Hello clausbrasil,


We understand that when you delete an email on your Mac it is not being deleted across all of your devices. We'd like to share some guidance that may help resolve this behavior. To get started, ensure your Mac is connected to a network at the time the email is deleted and follow our steps here: Delete emails in Mail on Mac


You may need to refresh on other devices to see the results if they do not push immediately. If the behavior continues, isolate with safe mode as outlined here: How to use safe mode on your Mac


There are additional steps within this article for if the issue does or does not persist.


Take care!

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Deleting emails on my Mac does not delete on Iphone/Ipad

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