“Your screen is being observed” Mac Message

I keep getting this message, "your screen is being observed" before I log into my iMac. How do I stop my screen from being observed?



[Re-Titled by Moderator]


iMac 21.5″, macOS 10.12

Posted on Dec 12, 2020 4:51 PM

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Posted on Dec 25, 2020 11:47 AM

The OS or any apps written by Apple included with it will not produce such errors. Such as, a simple full screen shot keyboard command of Command+Shift+3 will produce no error even though it is obviously accessing the screen. The luxury of being able to declare yourself safe.


This means you need to find out what third party software you've installed is causing the message to appear.


Are you seeing this as soon as you turn your Mac on, or when you're trying to use a specific app? If the former, it may be the drivers for a Wacom, or other brand of tablet. As an example, the Wacom drivers in Big Sur have just the one entry that needs to be declared "safe" by you in System Preferences > Security & Privacy under the Privacy tab. There are more of them for Wacom in Catalina.



Another way to check is to see what startup daemons have been added by third party software you've installed. These entries exist as one method to cause an app to load as the Mac starts up. Entries in the .plist files point to the app, or sub-app buried within an app. Whichever they are, the OS acts on and loads them at startup.


There are three locations. If you double click the main drive icon on your desktop, the first two are in the Library folder next to Applications, System and Users.


/Library/LaunchAgents

/Library/LaunchDaemons


The last is in your user account. The tilde ~ means your account. Not the main Library folder.


~/Library/LaunchAgents


I have these in Catalina:


/Library/LaunchAgents


com.adobe.AdobeCreativeCloud.plist

com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist

com.adobe.ccxprocess.plist

com.adobe.GC.AGM.plist

com.adobe.GC.Invoker-1.0.plist

com.microsoft.update.agent.plist

com.wacom.DataStoreMgr.plist

com.wacom.IOManager.plist

com.wacom.wacomtablet.plist

com.xrite.device.softwareupdate.plist

com.xrite.i1Profiler.tray.plist


/Library/LaunchDaemons


com.adobe.acc.installer.v2.plist

com.adobe.agsservice.plist

com.adobe.ARMDC.Communicator.plist

com.adobe.ARMDC.SMJobBlessHelper.plist

com.aladdin.aksusbd.plist

com.aladdin.hasplmd.plist

com.bombich.ccchelper.plist

com.charlessoft.pacifist.helper.plist

com.empiatech.cmio.DPA.plist

com.github.IngmarStein.Monolingual.Helper.plist

com.microsoft.autoupdate.helper.plist

com.microsoft.office.licensingV2.helper.plist

com.prosofteng.DRInstaller.plist

com.quark.quarkupdate.quhelper.plist

com.quark.QXPHelper.plist

com.twocanoes.WincloneHelper.plist

com.wacom.displayhelper.plist

com.wacom.UpdateHelper.plist

com.xrite.device.xrdd.plist

com.xrite.device.xrdd.restart.plist


~/Library/LaunchAgents


com.adobe.GC.Invoker-1.0.plist

com.linotype.FontFolderProtector.plist


As you can see, there can be quite a few. The only ones I have that would have anything to do with screen access would be for the Wacom tablet. The rest launch services and helpers that need to be active for each third party app listed to run when launched. A lot of them are just services that check in the background for updates for each respective app.


Since we can't see your system, this is decent info to give you an idea where to start looking.

36 replies

Dec 13, 2020 2:48 PM in response to annmy

That person was referring to a third party app. It was just an example of something that wants control of the screen.


I got a similar message just today when I wanted to pick up a color with the eye dropper in Muse. Had to go into the System Preferences to allow Muse access to a simple color pick.


You need to check what software on your end is trying to access the screen.

Aug 6, 2021 1:36 PM in response to rkaufmann87

I don't think this is a helpful reply. I see the same message and, as another poster wrote, it comes from enabling the DisplayLink driver which I use on my M1 MBP to allow me to connect an extra external display.


A more helpful reply would have been something along the lines of:


"This may be due to a third party software application that needs access to the screen data for a legitimate reason or it may be due to a virus (although OS X is fairly immune to viruses)"


I am pointing this out because in a user support forum it is important to provide accurate information to someone seeking assistance.

Dec 25, 2020 12:47 AM in response to Kurt Lang

Hi Kurt, I'm completely new to Mac. I was also having the same issue on my new personal MacBook Pro just now and it really sketched me out. How do I find out and also revoke which apps or software on my end are trying to access my screen? Is there a centralized hub for this and where is it located, if you wouldn't mind helping me out? Again, completely new to Mac OS.

May 24, 2021 6:35 PM in response to alohatac

I have the same issue but here are my added details. I only see this message when the screen is locked. I only see this message when I'm screen sharing or Apple playing my content onto my Samsung TV. I cannot produce the message by screen sharing with other products, only my tv. I don't care that much but I kinda do care. Not the best feeling thinking your being watched but it's not like I'm interesting. I don';t even like monitoring my MacBook when I'm on it. I have a feeling this is an issue with my tv IF and only IF this isn't some kind of mistake on my MacBook software. If one advises that it may be my tv, please advise at to what I might do. Thanks a bunch in advance.

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