You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Apple TV led flashing

Hi all,

when trying to restore my not working apple tv via Mac os Catalina, after download appears:

Apple TV "Apple TV" cannot be restored because the firmware file is corrupt.

Any advice will be much appreciated.

Posted on Dec 13, 2020 2:08 AM

Top-ranking reply

Community+ 2024

Level 10

143,094 points

Posted on Dec 13, 2020 4:50 AM

A corrupt firmware file probably means that the calculated checksum doesn’t match the built-in checksum. Try restoring again.

If you did as described and it still fails, then you may have to bring the unit in to Apple.

Learn more

If you can't restore your Apple TV, take your Apple TV to an Apple Retail Store or Apple Authorized Service Provider for more help.

View in context

Similar questions