Apple Laserwriter 4/600PS

My printer started out with dark smears on the left side of the page

Last year I could get a few good pages before it showed up again

This year it started out again on the left but then proceeded to the

right side and eventually it became lighter grey smear on both sides.

Is this a problem that can be fixed? It is connected to my old Apple

Macintosh Performa 6300D - both are old systems but are only used

once or twice a year for my Pagemaker program.. The printer is the

only way I can pull anything out of this computer. Help

Posted on Dec 13, 2020 2:08 PM

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Posted on Dec 13, 2020 7:50 PM

The three main causes of printing issues are toner cartridge, photo conductor, or the Fuser. The easy way to narrow down the issue is by interrupting the print process as the paper is midway through the print cycle by opening the access to the toner. Look at the paper to see if you see any marks. If you see marks on the paper before it enters the fuser, then the cause is most likely the photo conductor or possibly the toner cartridge. If the marks only appear as the paper exits the printer, then the marks are made by the Fuser. The fuser is the part of the printer that gets really hot and is located just before the exit rollers (usually with an access door at the Fuser to remove paper jams.


You can remove the toner cartridge and very carefully pull back the cover over the photoconductor to see if you see similar marks matching those on the paper. You do not want to touch the green/blue roller and you want to minimize exposing the photoconductor to light. It has been a long time since I worked on this model and I forget if the toner cartridge on this model has the photoconductor as part of the toner cartridge of if the photoconductor is a separate module.


You can also open the access door at the end of the paper path to see the Fuser. The Fuser may also have its own access door (it has been so long that I forget what the Fuser is like on this model). Just be very careful to let the Fuser cool down or you can get a dangerous burn since the Fuser is extremely hot! If there is no access panel on the Fuser as well, then carefully look at the orange rollers on the Fuser (you may only have a very narrow slit to look through). If you see marks on the orange Fuser roller which match the marks on the paper, then the Fuser is defective. Sometimes one of the Fuser rollers will start to peel apart which can also cause marks. Most times the edges of the Fuser rollers are most likely to have marks, but the center of the roller especially on this model can have marks from the heating element.

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Question marked as Top-ranking reply

Dec 13, 2020 7:50 PM in response to mamafaz

The three main causes of printing issues are toner cartridge, photo conductor, or the Fuser. The easy way to narrow down the issue is by interrupting the print process as the paper is midway through the print cycle by opening the access to the toner. Look at the paper to see if you see any marks. If you see marks on the paper before it enters the fuser, then the cause is most likely the photo conductor or possibly the toner cartridge. If the marks only appear as the paper exits the printer, then the marks are made by the Fuser. The fuser is the part of the printer that gets really hot and is located just before the exit rollers (usually with an access door at the Fuser to remove paper jams.


You can remove the toner cartridge and very carefully pull back the cover over the photoconductor to see if you see similar marks matching those on the paper. You do not want to touch the green/blue roller and you want to minimize exposing the photoconductor to light. It has been a long time since I worked on this model and I forget if the toner cartridge on this model has the photoconductor as part of the toner cartridge of if the photoconductor is a separate module.


You can also open the access door at the end of the paper path to see the Fuser. The Fuser may also have its own access door (it has been so long that I forget what the Fuser is like on this model). Just be very careful to let the Fuser cool down or you can get a dangerous burn since the Fuser is extremely hot! If there is no access panel on the Fuser as well, then carefully look at the orange rollers on the Fuser (you may only have a very narrow slit to look through). If you see marks on the orange Fuser roller which match the marks on the paper, then the Fuser is defective. Sometimes one of the Fuser rollers will start to peel apart which can also cause marks. Most times the edges of the Fuser rollers are most likely to have marks, but the center of the roller especially on this model can have marks from the heating element.

Dec 14, 2020 11:34 AM in response to mamafaz

Looks like toner cartridges are still available:


https://www.amazon.com/HP-74A-Black-Cartridge-LaserJet/dp/B003F5Z3N6/ref=sr_1_5?dchild=1&hvadid=78477704513969&hvbmt=be&hvdev=c&hvqmt=e&keywords=hp+toner+cartridge+92274a&qid=1607972864&sr=8-5&tag=mh0b-20


The 4/600PS is basically an HP at heart and the 74A HP cartridge works fine in the Apple version. We used more HP-branded cartridges in our 4/600 because we could pick them up at the local Staples.


As far as parts go, Apple certainly won't have any, and my go-to computer parts place doesn't have printer parts, The 74A toner cartridge is compatible with these HP-branded printers so you may try looking fo parts for these:



If a cleaning and a new cartridge won't fix it, I suspect parts will be an impediment.


The link I had for old Apple service manual is, unfortunately, dead. I recommend against trying to use one of the manual hosting sites. Too many are based in a country known for computer hackers and scammers and you stand good chance of downloading more than a manual!


Allan

Another ORG ("Old Retired Guy")

Dec 14, 2020 12:59 PM in response to mamafaz

As @Allan Jones mentions the Apple LaserWriter 4/600PS is almost identical to the HP LaserJet 4 or 4M so anyone able to repair an HP LJ 4 should be able to repair the Apple LaserWriter if the issue ends up being a bad/worn out Fuser. Both printers use a Canon print engine so except for different plastics and main board, the printers are nearly identical. My tests will easily help you determine if the Toner/photoconductor is bad or whether the issue is with the Fuser (or other part) requiring a technician to service.

Dec 14, 2020 9:10 AM in response to HWTech

Thanks. This sounds like a real possibility as a place to start. Trouble is I’m a retired not necessarily savvy technical person, but I can try to confirm a diagnosis. Would really like to find a Apple repair person- but wonder if there are still parts available to fix my ole printer- or folks still working on such printers. Does anyone know?

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Apple Laserwriter 4/600PS

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