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Apple TV music problem

apple TV 4k

music app is loading, but load screen for albums never completes. Sometimes it does but there is no text for individual track title. I am able to scroll blank lines where the title should be. I can then choose and play the track. Any ideas what could be going on?

Posted on Dec 13, 2020 3:47 PM

Reply
1 reply

Dec 17, 2020 6:51 AM in response to MKM_67

Hi MKM_67,


Thanks for the post! Apple TV is a great way to listen to music. We understand your song titles are blank, and we'd like to help.


First, make sure your device is updated to tvOS 14.3: How to update your Apple TV. If you've already updated, or if that doesn't help, restart the Apple TV and test it again: How to turn off or restart your Apple TV


If the issue persists, we recommend getting in touch with Apple next. You can do so with this link: Contact Apple Support


Best wishes.

Apple TV music problem

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