YouTube freezes when pausing video

This has been an ongoing problem since September 2020 when 7.6.1 was released.


now As soon as you pause a video in YouTube the entire unit freezes and restarts a few minutes later. There is no fix.


When will Apple fix this problem they created?

Apple TV 3, 8

Posted on Dec 13, 2020 4:26 PM

Reply
1 reply

Dec 17, 2020 7:30 AM in response to 1985ns

Hi 1985ns,


Thanks for the post! As we understand it, you're having issues with video in the YouTube app on your Apple TV hardware. It's always important to be able to watch videos, and we'd like to see how we can help.


Does this happen with any other apps on your Apple TV?


Have you updated your tvOS version? tvOS 14.3 is the latest: How to update your Apple TV


If YouTube is the only affected app, reinstalling it may help also If an app unexpectedly quits, stops responding, or won’t open.


"Apple TV: Highlight the app on the Home screen, then press and hold the Touch surface until the app jiggles. Press Play/Pause, then select Delete. Open the App Store and redownload the app. Some apps require subscriptions for activation. If you can't activate the app or you don’t remember your sign-in information, contact the app developer."


We hope that helps. Have a good one.

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YouTube freezes when pausing video

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