Add payment = "contacting card issuer" forever.

Hi,

Estonia, Swedbank -s Master Card expired, but I can't add new one. After inserting the card details, notification is shown:

after clicking done, next notification is shown:

and then new window opens and endless message is shown:

No matter what iTunes is used (osx/windows) or iPhone/iPad, the process always ends with "Contacting Card Issuer".

How to fix it?

Posted on Dec 13, 2020 4:13 PM

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19 replies

Dah•veed

Level 9

67,331 points

Jan 21, 2021 11:53 AM in response to ksuuk

So it wasn't Apple's problem as you claimed 20 minutes ago, but the issue was with the banks and they are who fixed the issue!

Dah•veed

Level 9

67,331 points

Jan 21, 2021 2:31 PM in response to vladxxx

If it is Apple's fault, why was it the bank that fixed it on their end??????????

wenoc

Level 1

4 points

Mar 29, 2021 9:48 AM in response to ksuuk

Absolutely not. Paying customers cannot be expected to do the errands of apple and the banks. We're not the QA team for apple's webshop.

Dah•veed

Level 9

67,331 points

Dec 14, 2020 3:20 AM in response to ksuuk

You will need to speak directly to Apple

Get Support -

https://getsupport.apple.com/

M1 Mac mini, macOS 11.0.1; Watch, series 5 GPS/cellular, watchOS 7.1; iPad Pro 2nd Gen, iPadOS 14.2; iPad Air 2, iPadOS 14.2; iPhone 12 Pro, iOS 14.2.1; TV 4th Gen, tvOS 14.2  HomePods, audioOS 14.1 and Airport Express w/ Airplay 2

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Add payment = "contacting card issuer" forever.