Newsroom Update
Today, Apple announced that from 2020 through 2023, the App Store prevented a total of over $7 billion in potentially fraudulent transactions. Learn more >
Today, Apple announced that from 2020 through 2023, the App Store prevented a total of over $7 billion in potentially fraudulent transactions. Learn more >
Hi,
Estonia, Swedbank -s Master Card expired, but I can't add new one. After inserting the card details, notification is shown:
after clicking done, next notification is shown:
and then new window opens and endless message is shown:
No matter what iTunes is used (osx/windows) or iPhone/iPad, the process always ends with "Contacting Card Issuer".
How to fix it?
Discussed with second bank, they are aware of the issue and they are claiming, - "3D-Secure authentication, or three-step verification, works if the merchant has also joined this system. Merchants who have joined the 3DS security system will display a logo on their website with the words "Mastercard SecureCode" and / or "Verified by Visa". If you see the corresponding logos, it means that the merchant has taken more responsibility for his customers and is likely to be required to identify the card.
And according to the - https://support.apple.com/en-us/HT202527 Apple uses it.
So now Apple is requiring from the banks 3D-Secure authentication, but Apple is unable to understand or display to the customers three-step verification request. And as request won't pass the first step (Mastercard verify user screen?), the final request wont reach the bank at all, so that's why bank can't see any requests and that's why local banks don't have any logs.
So this is clearly Apple -s fault and all banks clients are suffering and even more, Apple looses money.
But I'm not using Apple Pay or Apple phone, as family organizer, I just need to replace my expired credit card. And forcing to use a diffrent card for a different payment method is very bad idea.
So it wasn't Apple's problem as you claimed 20 minutes ago, but the issue was with the banks and they are who fixed the issue!
If it is Apple's fault, why was it the bank that fixed it on their end??????????
I had the same problem when I tried to upgrade my iCloud storage. Basically got stock on “containing the card issuer “ for ever.
I upgraded to the latest iOS version and the problem is now gone.
Add payment = "contacting card issuer" forever.
