I just upgraded to a new iPhone 12. I keep getting an error message -- Couldn't log in -- email or password is incorrect -- when Io go to log in, even when I attempt to change my username or password. I'm unable to use Venmo. What do I need to do?

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I just upgraded to a new iPhone 12. I keep getting an error message -- Couldn't log in -- email or password is incorrect -- when Io go to log in, even when I attempt to change my username or password. I'm unable to use Venmo. What do I need to do?

Posted on Dec 13, 2020 7:16 PM

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Answer 1

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ChrisJ4203

Level 10

236,309 points

Dec 13, 2020 7:20 PM in response to Olderidenticaltwin

Is Venmo the only app you are having this login issue with? If so, then you need to contact their support to describe your problem to them. That is not an Apple app and they provide their own support.

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I just upgraded to a new iPhone 12. I keep getting an error message -- Couldn't log in -- email or password is incorrect -- when Io go to log in, even when I attempt to change my username or password. I'm unable to use Venmo. What do I need to do?

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