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The Preview pane of my Mail's Message Viewer window is stuck closed

Hi--


My Mail.app's Preview pane of Mail's Message Viewer window is stuck closed. 


I was using Zoom at the time. Oddly, my zoom-correspondent also got his Preview pane stuck closed at the same time. We're both still stuck. A third poster in this discussion group also got his Preview pane stuck closed, several years ago, and he was also using Zoom at the time. Coincidence, I suppose, but...


I'm using Mail Version 12.4 running under MacOS Mojave Version 10.14.6 on a 2015 MacBook Pro.

My zoom-correspondent was using a 2009 iMac 9,1 running El Capitan.

The third poster was using Sierra.


I have tried, without success...


Rebooting my machine several times

Double-clicking on the little dot at the bottom, dozens of times.

Dragging up from the bottom, also dozens of times.
(The drag icon (↥) appears, but the bar with the dot does not drag.)
(I can change the window height, but I cannot make the Preview pane appear.)

Changing Mail -> Preferences -> Viewing -> Use classic layout to OFF,
then dragging from the right, also a few dozen times
(The drag icon (↤) appears, but the bar does not drag.)
(There is no dot that appears on the right.)
(I can change the window width, but I cannot make the Preview pane appear.)

Quitting Mail, 
then moving the folder com.apple.mail from ~/Library/Containers/ to the desktop, 
then relaunching Mail.
(On launch, Mail created a new folder named com.apple.mail in that location;
on cursory inspection, the two folders appear to be the same, 
but Synchronize Pro X finds many differences.)

I would appreciate suggestions on what else to try.


Is there perhaps a .plist item somewhere that governs this Preview pane?


--Gil

Posted on Dec 14, 2020 12:35 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2020 12:57 AM

Gil Dawson wrote:

Dragging up from the bottom, also dozens of times.
(The drag icon (↥) appears, but the bar with the dot does not drag.)

then dragging from the right, also a few dozen times
(The drag icon (↤) appears, but the bar does not drag.)

You were on the right track. You have to drag to the left or upwards until the preview pane pops open. It does not slide open. Usually you have to drag nearly the full width or height of the window before that happens.

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3 replies
Question marked as Top-ranking reply

Dec 14, 2020 12:57 AM in response to Gil Dawson

Gil Dawson wrote:

Dragging up from the bottom, also dozens of times.
(The drag icon (↥) appears, but the bar with the dot does not drag.)

then dragging from the right, also a few dozen times
(The drag icon (↤) appears, but the bar does not drag.)

You were on the right track. You have to drag to the left or upwards until the preview pane pops open. It does not slide open. Usually you have to drag nearly the full width or height of the window before that happens.

The Preview pane of my Mail's Message Viewer window is stuck closed

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