Apple TV+

Hi. I was just charged $4.99 for one month of Apple TV+ when I thought I got it for free with the purchase of a new Apple device.

Posted on Dec 14, 2020 8:48 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2020 9:51 AM

In order to get the Apple TV+ year offer with a new eligible Apple device, you have to redeem that year offer. Accepting the regular 7 day trial for Apple TV+, or the one month trial for Apple One will not get you the free year. Waiting too long (3 months or more) will invalidate your offer. Previous or current subscribers cannot redeem the offer.


Apple TV+ - One Year Offer - Apple

Apple TV+ one year offer - Terms and conditions - Apple


You may want to contact Apple Support to see if anything can be done about it at this point.

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Question marked as Top-ranking reply

Dec 14, 2020 9:51 AM in response to jerrymel

In order to get the Apple TV+ year offer with a new eligible Apple device, you have to redeem that year offer. Accepting the regular 7 day trial for Apple TV+, or the one month trial for Apple One will not get you the free year. Waiting too long (3 months or more) will invalidate your offer. Previous or current subscribers cannot redeem the offer.


Apple TV+ - One Year Offer - Apple

Apple TV+ one year offer - Terms and conditions - Apple


You may want to contact Apple Support to see if anything can be done about it at this point.

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