Music wont unpause

No matter what song I try to play, when I press the plat symbol it only changes for a split second and then goes back to pause.


So far I've done a restart, closed all other apps, reset network settings and offloaded the app, I'm on iOS 14.3 also.

iPhone XS Max

Posted on Dec 14, 2020 10:27 AM

Reply
1 reply

Dec 17, 2020 3:01 PM in response to GreenYamo


Hello GreenYamo,


Thanks for asking the Apple Support Communities for help with Apple Music and it not playing properly.


1. Please verify if there is an outage in your area. This link will help: System Status - Apple


2. Next, verify if you can access other Apple services such as the App or iTunes Stores: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support


3. If there are no outages and other services work, please check for billing issues using this article: If your payment method is declined in the App Store or iTunes Store - Apple Support


4. Next, check the troubleshooting here: If songs are missing from your music library after you turn on Sync Library - Apple Support


5. If you still have issues, it's possible the issue is cause by wireless the network you are connected to. I recommend trying while connected to a different wireless network. You can also try by turning off Wi-Fi and testing only with your cellular connection (if possible.)



  • To turn Wi-Fi off and use your cellular connection, go to Settings > Wi-Fi, and turn the slider off. Be aware that this will use your cellular data until you turn Wi-Fi back on.


Thanks and have a wonderful day.

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Music wont unpause

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