Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12 Pro Max still has green tint screen after updating to iOS 14.3

I‘ve been told by that Apple has been aware of the issue and will roll out a fix for it.


However, I updated my iPhone 12 Pro Max right after iOS 14.3 was released. But the green tint issue still exists; pixels seem to glow green instead of going to completely dark in low-light environment. Is this a hardware issue that Apple cannot fix? Or Apple prefers to recall all the devices a year later.


Green tint appears on my device with below settings:


  • Cold winter: lower than 0 degree celsius when I'm jogging outside my house.
  • Dark mode.
  • Adaptive display.
  • Low brightness: around zero brightness.


Look forward to Apple's reply on this.

iPhone 12 Pro Max, iOS 14

Posted on Dec 15, 2020 12:09 AM

Reply
Question marked as Best reply

Posted on Feb 26, 2021 5:58 PM

Guys I actually tried something that worked out for me. I’ve had the green tint since day one and it was very annoying, specially at night time while watching videos. My green tint was horrible, like as bad as it could get.


I simply tried turning off True Tone & night shift and, problem was solved. I don’t know which one of both options fixed it because I turned both off, and don’t even want to risk turning any of the back on, but it immediately corrected the green tint and it has been days and no sign of it.


And when I say my case was a bad one, believe me. I had read all the forums looking for a solution, all the comments on videos to see if some one had a fix and nothing.


I don’t know if this will be a solution to everyone because I don’t think it could be such a simple fix and no one say anything about it, because I have not read of anyone propose this as a solution, but it was for me.


ust wanted to update on what got it fixed for me and hopefully this will help some of you guys out.

129 replies

Jan 12, 2021 2:57 AM in response to ChaChen

I actually got the iPhone 12 Pro Max like 7 days ago and I realized the day I got it that something strange was going on I went into a dark room and I started seeing a green tint on the screen (and the battery dies faster ) I went to the store and it a big process just to fix the problem and they still haven’t done anything about it I thought the iPhone 12 was supposed to be a better phone

Jan 27, 2021 12:06 AM in response to ChaChen

I sent my iPhone to repair cause of the green tint like in the photo, and nothing they said that they can't reproduce the problem, the screen is fine and with the margin of quality. So what now? I'm in Spain and here we don't have the same thing like in the US. If your iPhone has a problem you have to send it to apple repair service.

Jan 27, 2021 12:55 AM in response to paulrod0

It depends. Their sales at Apple Store said they have the same problem, and is also waiting for a fix. But I believe this is not for everyone at Apple Store. I think the only way is to try different staff at Genius Bar. Eventually there'll be one who are willing to handle this issue for you.


iOS 14.4 just released today, but the issue is still there. Refer to same issues in the past years, I think Apple will either recall the product after iPhone 13's release or fix the issue before autumn 2021.

Feb 7, 2021 11:03 PM in response to ChaChen

Same issue with my brand new iPhone 12 Pro on iOS 14.4.


I have found that- in regards to Dark Mode- it goes away if I turn the brightness up to 80%. But, at lower brightness, I can still see it on full white screens (like in Facebook). So, Dark Mode isn't the issue. It's something else (I have a partial theory explained below). I shouldn't have to unnecessarily waste my battery life and wear out the display more quickly for this to go away. I did not have this issue when I first got my phone. This started happening about 3 days after I received it. Keep in mind I put it in my brand new Otterbox Mandalorian case before I even left the Verizon store. I've had the phone for less than a week. So, don't sit there and tell me it's something I did. Not with this many other people complaining about it, too.


Interestingly enough, if I try to screen record it, the issue does not show up on the screen recordings. This means it's a pixel issue- not a full on display graphics card issue. The screen recording records the data that it receives from the graphics card, which isn't necessarily tied to how pixels are lighting up. So, that should help Apple to narrow the issue down. If someone there even reads these forums.

Feb 9, 2021 3:42 PM in response to frango98

So apple suggested I go home back up my phone and do a full wipe and restore my phone. Did that and still have the green tint issue. Now they are telling me I should change the screen out and are going to replace it under warranty tomorrow. Personally I feel like this is more of an internal issue and I wish they would just swap my phone out but I will be sitting at the mall for 2 hours tomorrow so they can replace the screen. I will update you guys when I can!

Feb 10, 2021 10:03 AM in response to sagargrandhi

Canada. Not gonna lie to you guys but woke up today and the green tint is now gone?? I did absolutely nothing to fix this so I don’t know what to tell you...😂 like I said earlier I completely reset my phone to factory yesterday mid afternoon but still had the green tint issue for the remainder of the day. I cancelled my appointment to replace my screen but if the problem comes back I will let you know.

iPhone 12 Pro Max still has green tint screen after updating to iOS 14.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.