Outloook (iOS) no push notification

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Outloook (iOS) no push notification

Hello there,

is anyone having trouble with the Outlook app ever since iOS 14? My mails are just not pushing notification and I have to manually fetch them which is really not ideal at all.

Not she is there’s fault on my side or it is problem of the app or iOS.

I tried to run “Test push notification” in Outlook, but it says that there’s no network connection, even though I have no problem with it.

Did anyone experienced the same thing and found out solution for it?

Thank you guys.

Posted on Dec 15, 2020 5:07 AM

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Answer 1

Dec 15, 2020 5:23 AM in response to Tomasenko

You may know that there are two settings (Fetch and Push Mails). What have you set? Watch the GIF below

Google, AOL, Yahoo - Only Fetch mail Option is available

iCloud, Exchange, Outlook - Both Fetch and Push Mail option is available

Push Mail: Whenever possible the email client will push mails to all your devices.
Fetch Mail: You need to set How you want it to be fetched, Automatically, Manually , Hourly,Every 30 mins, every 15 mins
1. Automatically: will fetch when the iPhone is powered and on WiFi
2. Manually: with fetch when you open email, open Inbox and swipe down
3. You get an email notification as soon as the client server receives an email and your device is connected to internet, irrespective of whether the mail is in your device's Inbox or not

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Answer 2

Dec 15, 2020 5:24 AM in response to Tomasenko

If it is a corporate email account, please contact the system administrator of your organisation.

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Answer 3

Tomasenko Author

Level 1

8 points

Dec 15, 2020 5:30 AM in response to SravanKrA

Thank you for the reply. I know that there are two options. Gmail and IMAP don’t support Push in the native iOS email app.

That’s why I chose outlook app for my default mail app. But after upgrading to iOS 14 the app is not downloading the mails asap, like push notification.

I read some threads that people are having the same issue but didn’t find any valid solution.

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Outloook (iOS) no push notification

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