Cannot access iPhone videos on Facebook comment.

I am using an iPhone 10 XS max

when I try to upload a video to a Facebook comment, group post, I can see my photos, but not the videos I have taken and are stored on my phone.


I can start a new status post, and the videos are present. But when I try to reply to a group post, where others are uploading their videos, I cannot see mine when I click the camera icon in the post. All of my photos show up, but none of my videos do. I have spent days trying to Google and figure this out myself. But none of the solutions are working.


I have seen hundreds upon hundreds of posts just like the one I am creating, but no actionable solution that works. So, does anyone have a solution to this problem.

Posted on Dec 15, 2020 8:39 AM

Reply
2 replies

Dec 20, 2020 9:36 PM in response to OrrinWolf

OrrinWolf wrote:

I am really thought this was the place to come and get some support for my iPhone, but it looks like that is not the case. If anyone wants to come in and tell me where to go for support from Apple I would really appreciate that too.

Your issue is a Facebook issue, not Apple.


What did they say when you contacted them about their app not working as expected?


https://www.facebook.com/help/1126628984024935




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Cannot access iPhone videos on Facebook comment.

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