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I am trying to set up my new iPad and I keep getting an error message -- unable to complete data transfer when I try to go directly from old iPad to new iPad. When I try to go thru recovery of icloud backup, it gets to about 1 minute left and stops. What am I doing incorrectly?
iPad Air 2, iPadOS 14
Hello TPhillips1953,
It sounds like you're unable to transfer your data from one iPad to another. We'd like to help you get this working.
Check to see if your old iPad is running a newer iPadOS version than your new iPad. You can check this in Settings > General > About. Update your devices is updates are available: Update your iPhone, iPad, or iPod touch. Try transferring your data again after they are updated.
If you are transferring wirelessly using device-to-device migration, remove any case you have on either iPad, make sure both devices are at least 50% charged, and keep both of them near each other during the migration process. Here are the exact steps on how to migrate: Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch.
Thanks for using Apple Support Communities. Reach back out if you need continued support with this issue.
Take care.
Hello TPhillips1953,
It sounds like you're unable to transfer your data from one iPad to another. We'd like to help you get this working.
Check to see if your old iPad is running a newer iPadOS version than your new iPad. You can check this in Settings > General > About. Update your devices is updates are available: Update your iPhone, iPad, or iPod touch. Try transferring your data again after they are updated.
If you are transferring wirelessly using device-to-device migration, remove any case you have on either iPad, make sure both devices are at least 50% charged, and keep both of them near each other during the migration process. Here are the exact steps on how to migrate: Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch.
Thanks for using Apple Support Communities. Reach back out if you need continued support with this issue.
Take care.
unable to complete data transfer on setting up new iPad
